Gladys Burrell, known as "Ms. Gladys" to Johns Hopkins students and staff, was a longtime food services worker on the Homewood campus. After 47 years working on the Homewood campus, she retired in 2017 from her last position as a cashier for the Fresh Food Café. She was a longtime union representative with Unite Here Local 7. Aside from her contributions to on-campus dining, she formed friendships with many students. In this interview, she discusses her early life, family, and her time working for various food services contractors at Johns Hopkins University. This oral history is part of the Hopkins Retrospective oral histories series.